Privacy Policy
Last updated: February 2026
Dholetec is committed to protecting the privacy of users of the website dholetec.com. This Privacy Policy explains how we collect, use and protect your personal data, in compliance with the General Data Protection Regulation (GDPR) and Portuguese Law No. 58/2019.
1. Data Controller
- Entity: Dholetec
- Address: Rua Horta dos Bacelos, Lote 4, 2690-390 Santa Iria da Azóia
- Data protection email: info@dholetec.com
- Phone: +351 938 974 785
- Tax ID: 513490744
2. Personal Data Collected
2.1 Data provided by the user
| Data | Purpose | Required |
|---|---|---|
| Name | Identification and contact | Yes |
| Communication and quotes | Yes | |
| Phone | Contact (if provided) | No |
| Tax ID | Invoicing | Only for orders |
| Company | Identification (if applicable) | No |
2.2 Automatically collected data
- Browsing data: pages visited, time spent, traffic source
- Technical data: IP address (anonymised), browser type, operating system
2.3 Uploaded files
When requesting a quote, you may upload technical files (.ai, .dwg, .pdf). These files are processed exclusively for quote preparation.
3. Purpose of Processing
| Purpose | Legal Basis |
|---|---|
| Respond to quote requests | Contract performance (Art. 6(1)(b)) |
| Send quotes | Contract performance |
| Follow-up contact | Legitimate interest (Art. 6(1)(f)) |
| Invoicing | Legal obligation (Art. 6(1)(c)) |
| Browsing statistics | Consent (Art. 6(1)(a)) |
4. Data Sharing
Your personal data may be shared with:
| Recipient | Purpose | Country |
|---|---|---|
| Google (Analytics) | Traffic analysis | USA (standard contractual clauses) |
| OVH | Website hosting | France (EU - GDPR compliant) |
We do not sell or rent your personal data to third parties.
5. Retention Periods
| Data Category | Period |
|---|---|
| Quote data (no order) | 2 years |
| Uploaded files (no order) | 30 days |
| Invoicing data | 10 years |
| Browsing data (GA4) | 14 months |
6. Your Rights
Under the GDPR, you have the following rights: access, rectification, erasure, restriction of processing, data portability, and objection.
You can exercise your rights by contacting:
- Email: info@dholetec.com
- Post: Rua Horta dos Bacelos, Lote 4, 2690-390 Santa Iria da Azóia
We will respond within one month. Exercising these rights is free of charge.
7. Right to Complain
CNPD - Comissão Nacional de Proteção de Dados
- Address: Av. D. Carlos I, 134, 1.o, 1200-651 Lisboa
- Phone: (+351) 213 928 400
- Website: https://www.cnpd.pt/
8. Security
We implement technical and organisational measures to protect your data, including encrypted communications (HTTPS/TLS), restricted access controls, and regular backups.
9. Contact
- Email: info@dholetec.com
- Phone: +351 938 974 785
- Address: Rua Horta dos Bacelos, Lote 4, 2690-390 Santa Iria da Azóia