Terms and Conditions of Use

1. Identification

This website is owned and operated by:

• Name: Dholetec
• Address: Rua Horta dos Bacelos, Lote 4, 2690-390 Santa Iria da Azóia
• Email: info@dholetec.com
• Phone: +351 938 974 785
• Tax ID: 513490744

2. Object and Scope

These Terms and Conditions govern access to and use of the dholetec.com website and the services made available therein.

Use of this website implies full acceptance of these Terms and Conditions. If you do not agree with any part of these terms, you should not use this website.

3. Services

Dholetec makes available through this website:

• Information about CNC, laser cutting and 3D printing equipment for sale
• Information about laser cutting, CNC milling and 3D printing services
• Ticket submission system for service requests and quotes
• Technical file templates for download

4. Quote Requests

4.1 Process

Quote requests through this website or the ticket platform constitute an invitation for a proposal and do not bind either party to an order.

4.2 Uploaded Files

Files uploaded by the user are used exclusively for quote preparation. Dholetec commits to:

• Using files only for the stated purpose
• Not sharing files with third parties
• Deleting files within 30 days after the quote process is completed, unless an order is placed

4.3 Quote Validity

Quotes presented are valid for 30 working days, unless otherwise stated.

5. Intellectual Property

5.1 Website Content

All content on this website (text, images, logos, design) is the property of Dholetec or its licensors, and is protected by copyright and industrial property rights.

5.2 User Files

Files uploaded by the user remain their property. By uploading files, the user grants Dholetec a limited licence to use them exclusively for quote preparation.

6. Limitation of Liability

6.1 Availability

Dholetec does not guarantee continuous and uninterrupted availability of the website. There may be maintenance periods or technical unavailability.

6.2 Information

Despite efforts to keep information up to date, Dholetec does not guarantee the accuracy, completeness or timeliness of all information available on the website.

7. Data Protection

Personal data processing is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions.

8. Modifications

Dholetec reserves the right to change these Terms and Conditions at any time. Changes take effect after publication on the website.

9. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Portuguese law. For resolution of any dispute, the courts of Lisbon shall have jurisdiction.

10. Contact

• Email: info@dholetec.com
• Phone: +351 938 974 785
• Address: Rua Horta dos Bacelos, Lote 4, 2690-390 Santa Iria da Azóia